Terms and Conditions of Use
Effective Date: June 4th, 2024
Welcome to GuyShe Online Shopping Inc. , GuyShe.com (“we,” “us,” “our”), an online platform for a fun and modern shopping experience! By accessing or using our website, you (“you,” “your,” or “Customer”) agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By accessing and using GuyShe.com, you agree to comply with and be bound by these Terms. We may update these Terms from time to time, and such updates will be effective upon posting on this page. It is your responsibility to review these Terms regularly.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website. By agreeing to these Terms, you confirm that you meet the eligibility requirements.
3. Use of Website
You agree to use the website for lawful purposes only. You must not:
- Violate any laws, regulations, or third-party rights.
- Upload or transmit harmful content, such as viruses, malware, or other harmful software.
- Interfere with the security of the website or its services.
- Attempt to reverse engineer, decompile, or otherwise access the source code of the website.
4. Products and Pricing
- Availability: Product availability and pricing are subject to change without notice. We do our best to ensure that product descriptions and prices are accurate, but errors may occur.
- Pricing: Prices listed on GuyShe.com are in [currency] and do not include applicable taxes or shipping fees unless stated otherwise. All orders are subject to final confirmation and price adjustment.
- Product Information: We make every effort to ensure the accuracy of product descriptions and images. However, we cannot guarantee that the product you receive will match exactly what is shown on the site due to variations in monitor settings and other factors.
5. Order Acceptance and Shipping
- Order Confirmation: After placing an order, you will receive an email confirmation. This does not guarantee acceptance of your order.
- Shipping and Delivery: We offer various shipping options, which may vary depending on your location. For international orders, you may be subject to additional taxes, duties, and customs fees. You are responsible for ensuring that the shipping address provided is correct and valid.
- Delivery Times: Estimated delivery times are provided as guidelines and may vary depending on factors beyond our control.
6. Payment
- We accept major credit cards, debit cards, and other payment methods as outlined on our website.
- Payments must be made in full at the time of purchase. By submitting your payment information, you authorize us to charge the total amount to your chosen payment method.
7. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, we accept returns within [X] days of receipt. Products must be unused, in original condition, and with all packaging intact.
- Refund Process: Refunds will be issued to the original payment method, excluding shipping costs, unless the product is defective or an error occurred on our part.
- Exclusions: Certain items, such as [list any non-returnable items, e.g., personalized items, open box electronics], may be excluded from returns.
8. Privacy and Data Security
- Your privacy is important to us. We collect and use your personal data in accordance with our [Privacy Policy], which is incorporated by reference into these Terms. By using our website, you consent to the collection and processing of your personal data as outlined in our Privacy Policy.
9. Intellectual Property
- All content on GuyShe.com, including text, images, logos, and trademarks, are the property of GuyShe.com or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without our prior written permission.
10. Limitation of Liability
- To the fullest extent permitted by law, GuyShe.com is not responsible for any damages, losses, or liabilities arising from your use of the website, products purchased, or services provided.
- We do not guarantee that our website will be free from errors or interruptions, and we do not accept liability for any issues that may arise from technical difficulties.
11. Indemnification
You agree to indemnify and hold GuyShe.com, its employees, agents, and affiliates harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.
12. Governing Law and Dispute Resolution
- These Terms are governed by and construed in accordance with the laws of Canada. Any dispute arising from these Terms or your use of the website will be resolved in the courts of Canada, and you consent to the exclusive jurisdiction of those courts.
- You agree to resolve any disputes through binding arbitration rather than in court, except for claims related to intellectual property.
13. Changes to Terms
We reserve the right to modify or update these Terms at any time. When we do so, we will post the revised Terms on this page, and the new Terms will become effective immediately upon posting. You are encouraged to review these Terms periodically.
14. Contact Information
If you have any questions or concerns about these Terms or your experience with GuyShe.com, please contact us at:
Email: admin@GuyShe.com
Address: 330 Av Avro, Pointe-Claire ,Qc H9R 5W5 Canada
By using our website, you agree to these Terms and Conditions.
Shipping, Return & Refund, and Payment Policy
Effective Date: June 4th, 2024
Shipping Policy
Order Processing
- Orders placed before 5:00 PM Eastern Time (ET), Monday through Friday, will be processed on the same business day.
- Orders placed after 5:00 PM ET or on weekends (Saturday and Sunday) will be processed on the next business day.
Shipping Times
- Shipping times vary depending on the destination and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process.
Weekend and Holiday Orders
- Our office is closed on weekends and public holidays. While you can still place orders online during these times, orders will be processed on the next business day.
Shipping Confirmation
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates
- Shipping rates are calculated based on the weight and destination of the package. You will be able to view the shipping costs during the checkout process.
International Shipping
- We offer international shipping to select countries. Please note that customers are responsible for any customs duties, taxes, or other fees that may apply upon delivery.
Return & Refund Policy
Returns
- We accept returns within 30 days of the purchase date, provided that items are in their original, unopened packaging.
- If an item is defective, we will gladly offer a refund or exchange.
Refunds
- Refunds are issued only for defective products.
- Shipping costs are non-refundable as they are paid directly to the carrier.
- Refunds are applied to the cost of the products or items only.
Exchanges
- Exchanges are available for defective products within 30 days of purchase.
- After 30 days, we do not offer exchanges or refunds.
Non-Refundable Items
- Items that have been opened or used.
- Items returned more than 30 days after the purchase date.
Return Process
- To initiate a return or exchange, please contact our customer service team at admin@GuyShe.com with your order details.
- Once your return is approved, we will provide you with instructions for returning the item.
Contact Information
For any questions or concerns regarding returns or refunds, please contact our customer service team at admin@GuyShe.com.
Payment Policy
Order Processing
- To process an order, payment must be approved, and funds must be received in our bank account.
- Once we receive the funds, which typically takes 2 business days, we will proceed with processing your order.
Payment Methods
- We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms (e.g., PayPal). Please select your preferred payment method at checkout.
Payment Confirmation
- You will receive a payment confirmation email once your payment has been successfully processed.
Order Delays
- Orders will not be processed until payment is received in full. Any delays in payment processing may result in corresponding delays in order fulfillment.
Contact Information
For any questions or concerns regarding payments, please contact our customer service team at admin@GuyShe.com.
By shopping with us, you acknowledge that you have read and agree to the terms outlined in this Shipping, Return & Refund, and Payment Policy.